We aim to make your shopping experience smooth and transparent. Please review our shipping terms below before placing an order.

Shipping Fees

We offer a simple shipping structure:

A flat shipping fee of USD $5 applies to all orders under USD $199

Orders over USD $199 qualify for free shipping

Order Processing Time

All orders are processed as quickly as possible after payment confirmation.

Standard processing time: 1–3 business days

During peak seasons, holidays, or promotional periods, processing may take slightly longer

Every order is carefully checked and prepared before shipment.

Delivery Time

Delivery times vary depending on destination and logistics conditions.

Estimated delivery time: 7–15 business days

Delays may occur due to customs clearance, carrier delays, or unforeseen circumstances

These delivery times are estimates only and not guaranteed.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use it to track your shipment at any time.

Order Cancellation

We understand that plans can change.

Orders can be canceled within 24 hours after placement

After 24 hours, orders may already be processed or shipped and cannot be canceled

Please contact us as soon as possible if you need assistance with cancellation.

Shipping Address Responsibility

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Email: sale@cqueke.com